Privacy Policy

Welcome to Liling Ruiying Ceramic Industry Co., Ltd. As a professional B2B ceramic manufacturer and OEM/ODM supplier based in Liling, China, we are committed to protecting the privacy and security of your corporate and personal information. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage in wholesale and manufacturing partnerships with us in the year 2026 and beyond.

1 Information We Collect

Given our strictly B2B operational model, the information we collect is primarily related to your business entity and your professional role. This includes:

• Business Contact Information: Name, job title, company name, corporate email address, phone number, and physical business/shipping address.
• Project & Manufacturing Data: 3D designs, brand logos, custom molding specifications, and other intellectual property shared for OEM/ODM development.
• Transaction Data: Order history, wholesale volume requirements, shipping logistics preferences, and payment details (processed securely via regulated financial institutions).
• Automatically Collected Data: IP addresses, browser types, and standard website analytics to help us improve our digital B2B portal.

2 How We Use Your Information

We use the collected information exclusively to facilitate our manufacturing and supply chain services. Your data allows us to:

3 Information Sharing and Disclosure

We do not sell, rent, or trade your corporate or personal information to third parties. Information is only shared under the following strictly controlled circumstances:

• Logistics Partners: Sharing necessary shipping details with freight forwarders and couriers to deliver your orders.
• Certification Agencies: Providing required documentation to third-party testing labs (e.g., SGS, ITS) when you request specific compliance certifications.
• Legal Obligations: Disclosing information if required by international trade laws, customs authorities, or binding legal processes.

4 Data Security & IP Protection

As an OEM/ODM manufacturer, we understand that your designs and brand assets are highly sensitive. We employ strict physical, electronic, and administrative security measures to protect your data. All proprietary designs, custom molds, and decal artworks are kept strictly confidential and are never repurposed for other clients without explicit written authorization.

5 Your Privacy Rights

Depending on your jurisdiction (such as the GDPR in Europe or the CCPA in California), you may have specific rights regarding your personal data, including:

• The right to access the data we hold about your business account.
• The right to request corrections to inaccurate contact or billing information.
• The right to request the deletion of your data, subject to our legal requirements to retain certain transaction and compliance records.

To exercise any of these rights, please contact us using the information provided below.